If you discover that HBO Max is consistently misbehaving when you’re looking to stream and verify that your Internet is functioning normally, you may have a challenge with your cache.
If you see HBO Max in an Internet browser, you can clear your browser cache. On your phone, you can empty the cache of the HBO Max app.
Here’s how to do both on your Mac, PC, iPhone, or Android device.
1. In the most sensitive part to the right of the Chrome window, click the three-dot menu button.
2. In the menu, “More Tools” and then “Delete Browsing Data…”
3. In the Time Interval drop-down menu, “All hours”. Then be sure to check the “Cached images and files” option.
4. Click “Delete Data”.
1. Click the History and Stored Favorites menu button. It’s like a book game on a shelf.
2. Click “History” and then “Clear Recent History…”
3. In the Clear Recent History window, set the time interval to “All”. Make ‘Hide’ checked, then click ‘OK’.
1. In the menu bar, “Safari”.
2. Click “Preferences”.
3. In the Preferences window, click the Privacy tab and then “Manage Data…”
4. Select “Delete All”.
On an Apple device, you can’t clear the cache of an app like HBO Max, the easiest way to resolve a potentially corrupt cache is to delete the app and then reinstall it.
If you have an iPhone or iPad, delete the app by following the steps in our article, How to uninstall apps on your iPhone. If you have an Apple TV, follow the steps in our article, how to delete apps on an Apple TV, or hide them.
After you delete the app, reinstall it from the App Store and reconnect to your account.
The precise steps to access HBO Max cache settings would likely vary depending on the Android phone you own, but this deserves to take you there with maximum devices:
1. Launch the Settings app.
2. Tap “Apps” and scroll down until you see HBO Max in the list of apps installed on your phone. Press.
3. Press “Storage”.
4. Press “Empty Cache” on the back of the screen.
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