You can consider your HBO Max subscription as a circle of family plan. It allows you to create up to five profiles, with separate settings for adults and children.
Every time you open the HBO Max app, you can know which profile to use and replace profiles while using the app.
You can upload and customize profiles in the HBO Max cellular app on an iPhone, iPad, or Android device.
1. Start the HBO Max app and tap the “Profile” icon at the bottom-right of the screen, and then tap “Switch Profiles.”
2. To add a new adult profile, tap “Add Adult.”
3. Enter the person’s name and choose a color ring for their profile — this won’t affect anything other than what the profile looks like.
4. Tap “Save”.
1. Open the HBO Max app and tap “Profile” in the bottom-right corner, and then tap “Switch Profiles.”
2. To add a new kid profile, tap “Add Kid.”
3. If this is your first time creating a child profile, you will need to enter a PIN. This pin is used to block adult content. You’ll want to enter this PIN to replace the profile with a popular adult profile, so make it something your child can’t guess (but remember). Additionally, there is only one PIN shared between all child profiles.
4. Enter the child’s name, input the month and year of their birthday, and a coloured ring. Tap “Next. ”
5. On the next screen, set up parental controls. You can get the score of screens and videos you need your child to have access to. Then press “Save”.
If you want to change the PIN that HBO Max uses for its kid profiles, you need to do that from the mobile app.
1. Tap the Profile icon in the bottom-right corner of the screen.
2. Tap the Settings icon at the top-left — it’s shaped like a gear.
3. Tap “Parental Controls. “
4. Enter the existing PIN, follow the new PIN you want to use and then tap “Change PIN”.
If you have your PIN, you can tap “Forgot PIN?” and HBO Max will send you a PIN reset email with commands on how to reset it.
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